Unitywater was undergoing a major transition to a new commercial delivery model for its $400M annual capital program. This shift came at a time when key specialist staff were leaving the organisation, and a review of existing consultant agreements revealed poor value outcomes. The organisation urgently needed skilled commercial expertise to avoid delays, financial losses, and reputational risk.
The Project
4020 Consult was engaged to rapidly provide high-calibre consultants with niche expertise and flexible engagement options. These professionals filled critical skill gaps, supported advanced commercial functions, and were instrumental in managing the shift in Unitywater’s capital delivery model.
The engagement aligned with Unitywater’s broader $1.8 billion, five-year capital investment plan aimed at expanding infrastructure across South East Queensland.
The Project Team
The Result
4020 Consult’s team delivered immediate impact — enabling Unitywater to maintain project momentum, improve value outcomes, and avoid significant loss of time, money, and credibility. The consultants’ professionalism and performance, complemented by 4020’s supportive and proactive office team, helped Unitywater prepare for and implement a new partnership-based delivery model for all major infrastructure projects across the region.
The Feedback
“At 4020 Consult, you're more than a placement — you're part of the family. Their genuine care, through programs like WeCARE4U, sets them apart. After working with many organisations over the past 10 years, I’ve found 4020’s support and dedication unmatched. I haven’t needed to look elsewhere since joining them and happily recommend them to others.”
Tracy, Commercial Advisor – UnityWater (4020 Professional)
“During a critical transition at Unitywater, 4020 Consult delivered high-quality, niche consultants quickly and cost-effectively. Their team brought the expertise we lacked in-house and were clearly supported and valued by 4020, which showed in their professionalism. Without their help, we would have lost time, money, and credibility. Their service and value are hard to match.”
Mark Reed, Commercial Manager – UnityWater